The US Signal Network Operations Center and Service Delivery teams combine to provide industry leading service levels.
| US Signal Network Operations Center |
| Toll Free: 888.663.1700 Fax: 616.988.0414 |
| noc@ussignalcom.com |
| US Signal Service Delivery |
| Toll Free: 866.2.SIGNAL Fax: 616.988.0418 |
| servicedelivery@ussignalcom.com |
Network Operations Center (NOC)
- Over 75% of calls are answered within 15 seconds
- All calls are answered by a trained Maintenance Technician
- Staffed by US Signal employees 24/7/365 in Grand Rapids, Michigan
Service Delivery
- Dedicated Project Managers are in charge of all orders from the time the order is placed through installation
- Pro-active notifications from a US Signal Project Manager
- Quick installation intervals
- Accurate in-house billing
